1. Cancellation by Customer48+ hours: Full refund. 24–48 hours: 50% refund. Less than 24 hours or no-show: No refund.
2. Cancellation by Company
Customers receive full refund or reschedule option.
3. Refund Processing
Refunds processed within 5–10 business days via original payment method.
4. Force Majeure
No refunds for events beyond control, but rescheduling may be offered.